What We Collect and Why It Matters
When you open an account with sultan win, we collect the information needed to run your account and process withdrawals — your name, contact details, and the wallet identifier linked to your DANA, OVO, or GoPay account. Payment data is held only as long as needed
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to verify a transaction and satisfy any legal record-keeping obligation that applies in your region. We do not sell your personal data to third parties or use it for unrelated advertising. Device data — your browser type, screen size, and session timestamps — is collected automatically
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to keep the mobile experience stable whether you're connecting from Batam or anywhere else in Indonesia. You can withdraw marketing consent at any time by contacting our support team directly. Data shared with payment processors like DANA, OVO, and GoPay is limited to what each processor
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needs to complete the transfer. Any processing we carry out is subject to local law in Indonesia and applies only in eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.